Terms and Conditions
Last updated: March, 2026
Welcome to Mechanic Assistance® (“Mechanic Assistance”, “we”, “our”, or “us”).
By accessing or using our website, mobile application, or related services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
1. Our Services
Mechanic Assistance provides a technology platform that connects vehicle owners with independent automotive technicians and service providers for roadside assistance, maintenance, inspections, diagnostics, and related automotive services.
Mechanic Assistance is a technology platform and does not directly perform automotive repair services.
2. User Responsibilities
By using our services, you agree to:
Provide accurate and current information.
Use the platform only for lawful purposes.
Treat technicians and other users respectfully.
Not misuse, interfere with, or attempt to disrupt the platform.
You are responsible for maintaining the confidentiality of your account information.
3. Independent Service Providers
Technicians and service providers available through the platform are independent contractors and are not employees, agents, or representatives of Mechanic Assistance.
Any services performed are provided directly by the independent technician. Mechanic Assistance facilitates the connection between users and service providers but is not responsible for the performance, quality, or outcome of services provided.
4. Pricing and Payments
Pricing may vary depending on the requested service, location, availability, timing, and other operational factors.
By requesting a service, you agree to pay all applicable fees displayed through the platform.
Payment processing may be handled by third-party payment providers.
5. Cancellations
Users and technicians may cancel a service request in accordance with the cancellation policies available within the platform.
Cancellation fees may apply in certain situations.
6. Limitation of Liability
To the fullest extent permitted by law, Mechanic Assistance shall not be liable for:
Any damages resulting from services performed by independent technicians.
Vehicle damage, mechanical failures, or repair outcomes.
Delays, service interruptions, or technician availability.
Indirect, incidental, special, or consequential damages arising from the use of the platform.
Users assume responsibility for decisions made regarding vehicle repairs and services.
7. Intellectual Property
All content, trademarks, logos, graphics, software, and materials available through Mechanic Assistance are the property of Mechanic Assistance or its licensors and may not be copied, reproduced, or used without prior written permission.
8. Third-Party Services
Our platform may integrate with or provide access to third-party services, websites, payment processors, mapping services, or other technologies.
Mechanic Assistance is not responsible for the content, availability, or practices of those third parties.
9. Disclaimer
The platform and all services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Mechanic Assistance does not guarantee uninterrupted availability, accuracy, or error-free operation of the platform.
10. Changes to These Terms
We may update these Terms and Conditions from time to time.
Any changes will become effective upon posting the updated version on this page.
Continued use of the platform constitutes acceptance of the revised Terms.
11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
12. Contact
If you have any questions regarding these Terms and Conditions, please contact us at:
Mechanic Assistance®
66 W Flagler St., 9th Floor
Miami, Florida, FL 33130
[email protected]