Mechanic Assistance
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EXPERT CAR CARE. ON YOUR TERMS.

On-Demand
Vehicle
Assistance

The right technician. Right when you need one.
Connect with certified experts for repairs, maintenance, and help wherever life takes you.

✓ Certified expertise / Flexible scheduling
Technician inspecting a car engine outdoors
VEHICLE ASSISTANCE, SIMPLIFIED.
On-site support.
Professional guidance.
500+Automotive services
Your schedule.Immediate or planned assistance
Real expertise.ASE-certified technicians in our network
ASE — National Institute for Automotive Service ExcellencePROFESSIONAL CERTIFICATION

EXPERTISE YOU CAN RECOGNIZE

ASE-certified expertise.
Confidence in your next move.

Mechanic Assistance connects you with ASE-certified technicians through our network. ASE—the National Institute for Automotive Service Excellence—certifies automotive professionals in specific areas of service and repair.

Knowledge, tested.

Certification requires passing the relevant ASE test.

Experience that counts.

Professionals must also meet hands-on experience requirements, which can include qualifying training.

Credentials kept current.

Professional certification must be maintained through ASE’s renewal requirements.

Certification applies to the individual technician and their specific specialties. Ask about the credentials relevant to your vehicle’s service.

Explore our technician network How ASE certification works

01 / TYPES OF ASSISTANCE

Three ways to get
vehicle assistance.

Choose immediate help, a scheduled service,
or professional guidance by video.

01

Immediate Assistance

HELP WHEN AN ISSUE OCCURS

Request on-site help for a breakdown or urgent vehicle issue. Technician availability depends on your location.

Request immediate assistance
02

Scheduled Assistance

PLAN YOUR SERVICE

Arrange maintenance, diagnostics, or repairs for a date and time that fit your schedule.

Schedule vehicle assistance
03

Video Call Assistance

SPEAK WITH A TECHNICIAN

Discuss your vehicle issue with a technician over a video call and get guidance on the next steps.

Explore video assistance
Oil changesBrakesBatteriesDiagnosticsVehicle inspectionsAnd much more

CARE FOR THE EVERYDAY. HELP FOR THE UNEXPECTED.

One network.
A full range of care.

Explore a sample of common requests. Our network supports many more service options, depending on your vehicle and location.

Car won’t start diagnostic
Oil and filter change
Brake pad replacement
Timing belt replacement
Pre-purchase inspection
Battery replacement
Starter motor replacement
Alternator replacement
Serpentine belt replacement
Spark plug replacement
Water pump replacement
Fuel pump replacement
Radiator replacement
Valve cover gasket replacement
Oxygen sensor replacement
Thermostat replacement
Wheel bearing replacement
Axle / CV shaft replacement

YOUR VEHICLE, CONNECTED

Car care.
All in one place.

Find assistance, coordinate with your technician, and keep the details of your service together.

  • Review the assigned technician and service details
  • Request on-site help or video guidance
  • Schedule a service around your day
  • Chat, pay, and review in the app

Download the app now to get started.

Download on the App StoreGet it on Google Play

JOIN THE NETWORK

Join the network.
Choose your profile.

Choose the path that fits how you use Mechanic Assistance. Explore your profile, then create one secure account to get started.

Driver using a phone to request vehicle helpFOR DRIVERS

Vehicle owner

Request help, review your service and keep your vehicle care in one place.

Explore your profile Technician providing vehicle assistanceFOR TECHNICIANS

Technician

Put your expertise in front of relevant service opportunities.

Explore your profile Fleet vehicle ready for service coordinationFOR BUSINESSES

Fleet

Coordinate vehicles, drivers and the next service move with more visibility.

Explore your profile Repair shop technician working on a vehicleFOR BUSINESSES

Repair shop

Connect available capacity with drivers who need trusted care.

Explore your profile Dealership service professionalFOR BUSINESSES

Dealership

Bring your service team into a wider connected network.

Explore your profile Towing provider with vehicle transport equipmentFOR BUSINESSES

Towing

Make your equipment, coverage and availability work harder.

Explore your profile Automotive locksmith with vehicle key equipmentFOR BUSINESSES

Locksmith

Bring vehicle-access expertise to drivers and business teams.

Explore your profile Tire center technician inspecting a vehicle wheelFOR BUSINESSES

Tire center

Put tire expertise, equipment and service capacity in front of the right demand.

Explore your profile

02 / FROM PROBLEM TO PLAN

Less figuring
it out.
More getting
it done.

Explore the experience
01

Tell us what’s going on.

Choose the help you need and whether you want immediate assistance or a scheduled visit.

02

Review your technician assignment.

Mechanic Assistance assigns an available technician based on your location and requested service. Review the assignment and accept or decline it.

03

Get back to your day.

Coordinate your service and manage chat, payment, and reviews in one place.

03 / A NETWORK THAT MOVES TOGETHER

Good for drivers.
Built for the people behind them.

01 / TECHNICIANS

Your skills.
New opportunities.

Connect with vehicle owners who need your expertise.

Join the network
02 / BUSINESSES

Keep your business
moving forward.

Explore assistance for your team, your customers, and your vehicles.

Repair shops Fleets Dealerships Towing Locksmith

STARTING IN FLORIDA

Local expertise.
A growing network.

Explore the focus areas of our Florida rollout. Select an area to highlight its location.

Miami-Dade · Broward · Palm Beach · I-4 Corridor

Confirm availability in your area
Florida rollout areasRepresentative city markers for Miami-Dade, Broward, Palm Beach, and Tampa, Orlando and Daytona Beach along the I-4 Corridor. Markers do not represent service boundaries.GULF OF MEXICOATLANTICOCEANFLORIDATampaOrlandoDaytona BeachPalm BeachBrowardMiami-DadeFLORIDA ROLLOUT · REPRESENTATIVE LOCATIONS
Florida rollout focus areas Map markers are illustrative, not coverage boundaries.

Service availability depends on your location and provider availability. Confirm with our team before requesting assistance. Map data

THE PEOPLE BEHIND THE NETWORK

Different journeys.
One connected community.

YOUR QUESTIONS, ANSWERED

Service questions.
Practical answers.

How quickly can I get help?

Response times depend on your location, the type of service, and technician availability. Review the service details before confirming.

Will I see the price before confirming?

The platform is designed to show service details and pricing before you accept a request.

What if a repair cannot be completed on-site?

Your technician can explain the next steps and help you determine whether further workshop service is needed.

Where is service available?

The published rollout focuses on Miami-Dade, Broward, Palm Beach, and the I-4 Corridor. Contact the team to confirm availability for your specific location.

How do I access my account?

Use Log in in the navigation or the account access link in the footer. Sign-in supports email or phone.

LET’S TALK

A question?
A new opportunity?

Talk to our team about service availability, joining the network, or support for your business.

[email protected]

+1 305 429 9538
66 W Flagler St. 9th Floor, Miami, FL 33130

MECHANIC ASSISTANCE

Find assistance
for your vehicle.

Get started